Our Patient Reception provides a sample collection service for patients attending at the request of their doctor/clinic.

Patients, of all ages, are welcome to attend Patient Reception, for their samples to be taken. Patients need to be referred by their clinic or doctor and are required to bring a request form or letter of referral.

Appointments are only necessary if a patient needs specialised investigations or care. Instructions can be telephoned or emailed ahead of the patient’s attendance, if this is more convenient.

Sample-taking is undertaken by qualified phlebotomy staff for which a standard sample-taking fee is charged to patients. Doctors and clinics are charged for each patient. Sample-taking services for Extended Tests and Drugs of Abuse with Chain of Custody, and semen analysis are routinely available.

Cervical cytology, HVS and cervical swabs are not taken at Patient Reception. 

Patient Reception sample-taking services are not available in Manchester.

Opening hours

Monday to Friday: 9.00am – 10.00pm
Saturday: 10.00am  – 6.00pm
Closed Sunday and public holidays

Out of hours samples can be dropped off at this location. Phlebotomy Services are only available at this location. Patients’ samples cannot be taken at The Halo Building or WCC Manchester.

Appointments

• No appointment is required for routine tests (a doctor or clinic’s request form or referral letter is required)
• Appointments can be made for special/extended tests (glucose tolerance tests, drugs of abuse, etc.) – please telephone  07785235269 or email info@whitecrosspolyclinics.com
• Semen analysis must always be by appointment, call  07785235269 

Home visits

A Home Visiting service is available within the M25.  Please telephone 07785235269 or email info@whitecrosspolyclinics.com to arrange a home visit.